Computers & Technology

Logging onto a Computer

Anyone with a valid Lewisville Public Library card in good standing can use the library computers. Patrons may use an available computer by entering their valid library card number and their last name.

A Guest Pass to use the computers may be issued to anyone at least 18 years old and who presents a valid, government-issued photo ID. Patrons are allowed three uses of a guest pass in a 90-day period.

Computer Session Limits 

Patrons may log onto a library computer for a 60 minute session. The system will automatically extend the session in 60 minute increments for a total of 4 hours. A countdown clock is displayed on the computer screen to indicate the amount of time left in a session. There is no daily time limit. If a session ends, the patron may log back onto the computer to start a new session.

The Library also offers laptops for checkout with a Lewisville library card for use inside the Library. Laptops may be borrowed for the day and must be returned 30-minutes before the Library closes.

Library staff are happy to answer brief Internet or computer related questions and provide basic assistance. Staff are unavailable to provide on-the-spot, in-depth training in the use of the internet, email, or computer software.

For more in-depth instruction consider making an appointment with a librarian using the Library's Book A Librarian service.

The Library offers free access to LinkedIn Learning for library cardholders. LinkedIn Learning provides online video courses on a variety of topics including computers and software. Visit the Library's Learning Tools page to access LinkedIn Learning.

When using a library computer, it's important to remember to save your work and save it often!

• Patrons may bring a USB drive on which to save their work. USB drives are for sale from the vending machine located in the Copy & Print Center.

• Patrons may also temporarily save their work to the computer and then email their files to themselves as an attachment. 

• Another option for saving and storing your work is online cloud storage such as Google Drive or Dropbox.

Once a customer logs off of a library computer, all documents and information saved to the computer by the patron are deleted.

Patrons may print using the library public use computers or via the library's Mobile Print service. The Library offers black & white printing and color printing.

• Black & white printouts: $0.15 per page
• Color printouts: $0.50 per page

Payment is made at a print release terminal in the Copy & Print center when the print job is released. Cash or card may be used to pay for print jobs.

Volume on all computers and devices is to be muted so as not to disturb other library patrons. If sound is required, a patron should use headphones, earbuds, or other listening device. 

Patrons must supply their own headphones for use at the library computers. The Library does not provide headphones with the exception of headphones attached to Early Literacy computers in the Children's Wing and headphones that may be borrowed for use in the Digital Media Lab.

Earbuds are for sale from the vending machine located in the Copy & Print Center.

The Library provides free wireless internet (WiFi) connectivity service for library visitors with wireless enabled laptops and mobile devices. WiFi is available throughout the entire library building. All individuals utilizing the wireless system should act in accordance with the City of Lewisville, Lewisville Public Library Internet Policy.

Patrons are responsible for setting up their devices to access the Library'w WiFi network. Library staff are unable to handle customer laptops, devices, or peripheral equipment. Library staff are unable to provide in-depth assistance in getting connected to the wireless network or assist in making changes to your device's network settings and/or hardware configuration. The Library cannot guarantee that your device will work with the Library's wireless access points.

WiFi is less secure than a wired network. Virus and security protection are the responsibility of the device owner. The Library is not liable for the consequences of wireless network use in any way, including the transmission of computer viruses, loss of data or e-mail, security breeches of personal/private information, or any harm resulting from the use of an unsecured server.