ILL Request Instructions

IMPORTANT FIRST STEP
Users must first search the Library's online catalog for the title of the item they seek to determine if the item is owned by the Lewisville Public Library. Interlibrary Loan (ILL) requests may only be made for items not owned by the Lewisville Library. View the Library's full ILL Guidelines.

For questions regarding Interlibrary Loan, visit or call the Lewisville Public Library at 972.219.3572.

---

Placing an ILL Request

1. Visit the Library's ILL webpage.
2. After reviewing the ILL Guidelines, click on the green ILL Request button at the bottom of the page. This button will take you to the Texas Armadillo Network for Interlibrary Loans.
3. Click "Please Login" in the upper right corner.
4. Enter your Lewisville library card number as the username. Enter your library PIN as the password. Click Submit. (Note: You can reset your library PIN from the Library's catalog or by calling the Accounts Desk at 972.219.3576.)
5. Use the Search box at the top to search by title or author for the item you wish to borrow. Use the drop-down menu to search for specific headings. For a more complex search, use the Advanced link to the right of the search box. Click the magnifying glass to search.
6. Once the search results appear, you can further narrow your results using the additional limiters down the left side of the screen.
7. After finding your desired item, click on the cover of the item to view the item. Look at the list of libraries that own the item. If there is at least one library listed that is willing to loan the item, then you can place the ILL request by clicking the green "Request This Item" button at the left of the screen.
8. The request form will appear. Enter any additional information or instructions related to your request in the Note field. Click Submit at the bottom of the form.
9. Congratulations! You successfully submitted an ILL Request. A confirmation should appear to alert you that the request was submitted. Click OK.

If your request attempt is denied, it is likely because there is an issue with your library account. Please contact the Accounts Desk at 972.219.3576 for library account assistance. 

---

Checking the Status of an ILL Request

You can log into the Texas Armadillo Network for Interlibrary Loans at any time using your library card number and PIN to check the status of your ILL Request.

1. Visit the Library's ILL webpage.
2. Click the blue ILL Status button at the bottom of the page. This button will take you to the Texas Armadillo Network for Interlibrary Loans page.
3. Enter your Lewisville library card number as the username. Enter your library PIN as the password. Click Submit. (Note: You can reset your library PIN from the Library's catalog or by calling the Accounts Desk at 972.219.3576.)
4. In the upper right corner, click "Your Account," then click "Items From Other Libraries."
5. All Texas Armadillo Network ILL requests placed within the last year will appear on the screen. Each request will list the status of the item regarding where it is in the process. 
6. When you are finished viewing your ILL request status, click Log Out in the upper right corner.